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03/03/2005 |
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Brussels, Belgium Corporate Policy – Quality, Safety and Environment 1. Our objectives: | | 1.1 | | Our ultimate objective is to exceed the increasing expectations of our customers, employees and shareholders. Everything we do has to contribute to that objective. | | 1.2 | | We make our objectives specific, measurable, attainable, result oriented and time bound. • If we don't achieve our objectives, they are the target. • If we achieve our objectives, we'll set them sharper. | 2. How to achieve them? | | 2.1 | | We can only achieve our objectives by continuous improvement and prevention in terms of Quality, Safety, Environment and Cost control. While we do this, we take all aspects of the law into account. | | 2.2 | | That's why we supply: | • the right part | | • in the right condition | | • in the right quantity | | • in the right packaging | | • to the right place | | • at the right cost | • at the right time | | | We do this in a secure and evironmental friendly way and practice good housekeeping under 5S principles. Safety is a priority not only for our employees but also 3rd parties. | 3. Critical Success Factors: | | 3.1 | | Our employees: | • joy in our work | | • efficiency | | • training | | • team work | | • commitment | | • creativity | • open communication | | • flexibility |
| | 3.2 | | Our processes: | • line balancing | | • efficiency | | • process control | | • state-of-the-art technology | | • added value | | • safety | • flexibility | | • ergonomics |
These success factors make us different from our competitors and every employee has the responsibility to work accordingly. |
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